Your website is your window to the world and a very important marketing tool!

Proper web site maintenance is vital to your site's success. Once your website is designed and developed you need to ensure all aspects of it including modules, information, products and services are kept up to date to provide the best in class experience to your site visitors. It is a proven fact that a well maintained website will ensure visitors to the site stay engaged subsequently taking action towards your products or services.

In most cases, when you decide to launch a web site, you are well versed in your industry, what your clients need and how to deliver your offerings but when it comes to the technical aspects, this should be left to the experts. Just as you are an expert in your industry, Ecommerce Design Groups expertise in web site maintenance will help reduce the amount to time you spend worrying about your web site and focus on your core competencies.

Benefits of our Web site Maintenance Programs

·        Have a web expert at your fingertips whenever you need one – no need to train your staff.

·        Fast Turnaround. Most requests completed the same day.

·        Cost-Effective. Fresh websites generate higher revenue.

·        Detail oriented. You already have enough to think about.

·        Complete backup of your website

·        Professional edits–your web site maintains its quality

·        Economical and convenient

Our experienced and professional web design, web development, internet marketing, maintenance and technical support team will make any of the following changes to your website efficiently and on time.

Maintenance Agreements can be provided for the following:

·  Search Engine Optimization

·  Adding new dynamic features to the web site

·  Developing tools to generate reports to monitor site progress

·  Adding new interactive components to website

·  Newsletter and Email list maintenance

·  Shopping cart update

·  Update announcements, articles, etc

·  Customized Graphics

·  Adding/Removing pages

·  PDF creation and uploading

·  Around the clock customer service

·  Modification and Addition of website content

·  Customer Relationship Management applications

The day to day management of reports, statistics, edits, changes or additions is often times difficult to manage with your busy schedule. Ecommerce Design Group understands those needs and will allow you to focus on your core competencies while we focus on our expertise. We will take the time to analyze your business needs and provide a tailor made solutions unique to your specific requirements.

Our Maintenance Packages

Bronze website maintenance

Our Bronze package is ideal if you only have a few amends each month - and is ideal if you want simple changes to your site every now and then. The package includes:

·  6 hours per month

·  Design, development tweaks

·  Content, product, or service updates

·  24 hour response on all requests

·  Priority scheduling of work

·  Quarterly website health-check, this will provide valuable information on application changes needed for your web site.

·  Providing an Internet marketing analysis 1 time

Minimum 3 month contractual terms. We record the time taken on each amendment or addition, Monthly report furnished

Silver website maintenance

The Silver package is ideal if you only have more frequent updates that are required on a regular basis. This may include updating your news or press release section, or managing the general content on your website. The package includes:

·  12 hours per month

·  Design, development tweaks

·  Content, product, or service updates

·  24 hour response on all requests

·  Priority scheduling of work

·  Quarterly website health-check, this will provide valuable information on application changes needed for your web site.

·  Providing an Internet marketing analysis 1 time

Minimum 3 month contractual terms. We record the time taken on each amendment or addition, Monthly report furnished

Gold website maintenance

Our Gold package gives provides you a partial dedicated IT support and general maintenance combined. This package is great if you have an online store you would like to keep up-to-date, applications updated for bugs and help in the day to day activity on your site. The package includes:

·  24 hours per month

·  Design, development tweaks

·  Bug fixing on existing applications

·  Monitor partial day to day activity on site within time allowance

·  Content, product, or service updates

·  24 hour response on all requests

·  Priority scheduling of work

·  Quarterly website health-check, this will provide valuable information on application changes needed for your web site

·  Check search positioning 1 time per month

·  Providing an Internet marketing analysis 1 time

·  Full report with amend or additions recorded

All Gold Packages require a minimum of 6 month commitment. We record the time taken on each amendment or addition, Monthly report furnished

Bespoke website maintenance

Every website is different - that's the very reason we only offer bespoke websites... and because of that we know your needs can be totally unique - that's why we can tailor a bespoke website maintenance package to meet your needs including:

·  Fully Dedicated IT Support

·  Includes all general maintenance services

·  12 Hour response

·  Dedicated direct line

·  Design, development tweaks

·  24 hour response on all requests

·  Bug fixing on existing applications

·  Monitor day to day activity on site within time allowance

·  Content - Product - Service updates

·  Priority scheduling of work

·  Quarterly website health-check

·  Check search positioning 1 time per month

·  Providing an Internet marketing analysis 1 time

·  Full report with amend or additions recorded

Ecommerce Design Group is committed to improving the productivity of our clients through the use of leading-edge Internet technologies, delivered by knowledgeable and service-oriented technical professionals.